About Us
CALDUNERA · ABOUT US
A considered approach to your shopping experience.
Welcome to Caldunera.
Caldunera is a brand operated by Hangzhou Yunwoke Smart Technology Co., Ltd. We focus on reliable products, clear service information, and a transparent online shopping experience, so you can shop with greater clarity and confidence.
Our aim is to make each stage feel straightforward, from exploring our products and placing an order to finding support after your purchase. We believe thoughtful service starts with accessible information and clear communication.
Support at every step
Whether you need product details, help with an order, clarification about payment, a shipping update, or assistance with a return or refund, our customer support team is here to help. We work to understand your inquiry and provide clear, timely assistance.
Company information
For transparency, the business details behind Caldunera are provided below.
Brand Name
Caldunera
Legal Company Name
Hangzhou Yunwoke Smart Technology Co., Ltd.
Customer Support Email
service@caldunera.com
Registered Business Address
Room 1001-3, Jinsha Century Building, Xiasha Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province
Contact & service hours
Service Days: Monday–Friday
Estimated Response Time: Usually within 24–48 business hours
Please email service@caldunera.com with your question and, where applicable, your order number so we can assist you more efficiently.
During holidays, promotional periods, or times of higher inquiry volume, replies may take a little longer. Thank you for your patience and understanding. Our team will respond as soon as possible.
Thank you for choosing Caldunera.